Frequently Asked Question
Site Wiring Failure
Last Updated 5 years ago
A typical reason for error "Site Wiring Failure" are swapped Line and Neutral lines. UPS is sensitive to correct wiring of neutral and line, while typical electrical device sees no difference.- UPS with Schuko plug and socket
- you can just turn the plug by 180 degrees
- UPS with French plug and socket
- it will require rewiring in the wall socket or in the UPS. Contact the support or local electrician.
- Three phase UPS
- please let the technician to swap phase order.
Another typical reason for this "Site Wiring Failure" is issue with grounding. Make sure that your UPS is correctly grounded!