Frequently Asked Question

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Question:

UPS can’t communicate with software on Debian Etch Stable Core 2.6 18-5-486

Method to fix it:

Here are the procedures to solve this question:

First: Login in Debian as root, the permission of general user is limited to install software. Debian refuse to login as root, some special settings is needed.

Please note:

a. In the login interface, there are three icons: “Language“, “Session“, “Action“, choose “Action”

b. Choose the last icon of “configure the login manager” in the dialog pop-up

c. Choose the icon of “security” in the dialog pop-up

d. Choose “allow local system administrator login”

Second: Input the user name of root and the password, and then install monitoring software manually. Use the command “./agent start” to start software service, and then use the command “./monitor” to start the monitor interface.

Finally: Copy the document of s99UPS from Linux (attached CD) to /etc/rcS.d,

The file s99UPS is used to start software service automatically. When the computer reboots, software service will be started automatically, user only need to start the monitor interface by the command “./monitor”.

Please note:

a. If the third step is executed, no matter what the user login in as root or a general user, the communication with UPS will be successful.

b. If the third step have not been executed, you should login as root, and use the command “./agent start” to start software service. If login in as a general user, the communication with UPS will be failed