Frequently Asked Question

Last Updated 8 years ago

HID Support refers to firmware implementation of special USB class for Power Devices.

UPS with Human Interface Device support will be natively detected by any operating system. It will be available for management just as the battery setup in any laptop. HID class is over 20 years old and it is now implemented in all operating systems - windows, linux, mac, android, dedicated systems for NAS, kiosks etc. Although it has limited functionality comparing to the native software it is sufficient to control the UPS.

There are multiple benefits coming from this solution:

• reduced time for configuration for IT administration (i.e. if multiple units need to be setup)
• compatibility with dedicated systems like NAS (Network Attached Storage), kiosks, ATMs
• no security concerns for external software (i.e. in governmental or financial institutions it might be forbidden to install external software)