Frequently Asked Question

Last Updated 5 years ago

The UPS/Load page allows users to establish communication with the Client by assigning the Client's IP address.

Communication can be established by assigning the Agent's IP address on the Device Network Address section on the Power/Configuration page in the Client. See the Power/Configuration for more details about how to establish the communication with the Agent.

The communication cannot be established between the Agent and Client.

The SSL certificate is changed in Power Master 1.0.4, so Power Master Version earlier than 1.0.4 cannot interact with Power Master 1.0.4 or later. For example, the Clint which version is 1.0.4 cannot interact with the Agent which version is1.0.4.To resolve this problem, please update Power Master Version earlier than 1.0.4 to the latest version.